One inbox, no ticket system. RFQs, technical questions, NDAs, supplier evaluation — everything lands with the team that plans and runs the work.
sales@ensi-presicion.com — attach drawings directly if you'd rather skip the form. STEP, PDF, DXF, or a ZIP of everything.
Usually within one business day (GMT+8 working hours). Complex multi-part RFQs can take longer — we say so rather than rush a number.
The engineering and sales team handling your order. Technical follow-ups go to whoever reviewed your drawing, not a shared script.
Ask for an NDA in your first message if you need one signed before sharing files. Drawings are never shared with unrelated third parties either way.
Workshop in China; customers across North America, Europe, and Australia, in written English.
Drawings, quantity, material — the reply is a reviewed quote, with questions where questions are due.